Though “Innovative Travel Solutions Since 1910” is their motto, it is also their heritage. Skyway celebrated its 90th anniversary in 2000. Originally founded by an Eastern European immigrant, Skyway Luggage Company remains in the ownership of his family to this day and, as such, is the oldest luggage firm in the United States to be privately held by the same family since its founding. Today's Skyway Luggage Company is quite different from its modest beginnings as a small luggage manufacturer in the U.S. Pacific Northwest at the turn of the 20th century. Innovation as a driving concept for their company has many components. Development, value, and the ability to recognize and respond to the changing global marketplace are the benchmarks of innovation. They are also the foundation upon which Skyway's growth as an industry leader is based.
Skyway Luggage Company manufactures its products to provide you with both quality and value. Their objective is to be certain that the product you purchase is completely free of defects in materials and workmanship and their limited warranties are in place to assist you in the unlikely event that a defect should arise. Be sure to refer to the specific warranty that accompanied the bag at the time of purchase. If you believe that your luggage may have a defect and you reside in the United States, please contact them at (206) 256-1601 or e-mail them at info@skywayluggage.com. They will refer you to our nearest repair station so your luggage may be evaluated to determine whether or not a defect exists. For Canadian consumers, contact skyway@telus.net. For UK consumers, please contact info@skyway-europe.com. We recommend you send your luggage repairs to Luggage & Leather (an authorized warranty repair facility for Skyway) for superior customer service and craftmanship. Just fill out their form, hit the print button and drop it in your bag before you send it to them.