Members of the National Luggage Dealers Association (NLDA), the leading trade association of independent specialty luggage stores in the United States, have put their many years of experience to work to conceive the MosaicT luggage collection. Mosaic Luggage was designed to exacting standards to create a sleek and simple travel gear system featuring Easy FindT, a customizable I.D. system for luggage that makes it easy to identify your luggage at baggage claim. Mosaic Travel Gear is sold exclusively in NLDA stores. In addition to the Easy Find system, Mosaic luggage was designed with the Travel ShieldT - Another first-time luggage innovation, which protects your luggage in travel and in storage. Our exclusive warranty offers you the peace of mind that should any damage occur to your bag within the first 3 years of purchase the bag will be repaired or replaced for free. The warranty also includes the use of a Mosaic loaner case to keep interruption of travel to a minimum.
Peace of Mind Warranty, Mosaic™ Travel Gear is committed to making sure that every minute detail of our product offering is of superior construction. Our manufacturing employs exacting production and quality control practices, enabling us to stand behind the craftsmanship and function of all of our products. We offer you the Peace of Mind that should any damage occur to your Mosaic Travel Gear within the first three years of purchase we will repair or replace it for free at our option. All you have to do is bring in or ship the damaged product to one of our authorized repair centers. Call 1-877-667-2425 for the nearest repair location - we have over 150 service centers waiting to help you. This warranty does not cover the Travel Shield™, cosmetic wear, lost or stolen bags and their contents. After three years, a limited lifetime warranty will cover any and all manufacturing defects in materials and workmanship for the life of your product. This warranty does not cover the Travel Shield™, cosmetic wear, lost or stolen bags and their contents misuse or neglect. In the event of everyday wear and tear, we can provide you with generous options for repair or refurbishment. Thank you for choosing Mosaic Travel Gear. We look forward to joining you in all of your future travels. We recommend you send your luggage repairs to Luggage & Leather (an authorized warranty repair facility for Mosaic) for superior customer service and craftsmanship. Just fill out their form, hit the print button and drop it in your bag before you send it to them.