At Jack Georges, each full grain hide ensures the individual characteristics of the leather. The skins are painstakingly inspected and carefully stored to guarantee continuity and matching of the finished item. They are cut with great care to avoid blemishes that may detract from the beauty of product. At Jack Georges, each full grain hide ensures the individual characteristics of the leather. The skins are painstakingly inspected and carefully stored to guarantee continuity and matching of the finished item. They are cut with great care to avoid blemishes that may detract from the beauty of product.
They hand-craft each item to the best of their manufacturing capabilities and they pride themselves on having a very low number of warranty repair claims. They use only the finest and most durable materials available; however, since all of their items are handcrafted, human error may occur. Their leather products are designed to improve with age. Slight marks and scratches, earned from normal use enhance the character of the item. The beauty of this leather is that it wears and shapes itself to you over time and becomes more appealing. Each Jack Georges® product comes with a lifetime warranty. This warranty entitles the buyer to repairs due to defective parts or workmanship. This warranty is valid for the life of the product and does not cover normal wear and tear, which includes scratches or abnormal abuse of the materials. This warranty is not designed to be used as a replacement policy through the manufacturer. Product maintenance or refurbishing is available for a nominal charge. Their commitment does not cover normal wear and tear (including wear and tear of moving components such as wheels, zippers and handles), misuse or neglect of the product, or damage caused by airline mishandling. Should the airlines or another carrier damage your luggage, you should immediately file a damage claim with the carrier. As with any product, wear and tear should be expected with use over time, and eventually, items do need to be replaced or repaired.