Since its inception in 1877 in Milwaukee, Wisconsin, Hartmann has been a leader in the travel goods industry. Based in Lebanon, Tennessee since 1959, Hartmann, one of the oldest luggage manufacturers in America, proudly handcrafts the finest quality luggage and leather goods to meet diverse and ever-changing travel needs. Throughout its history, Hartmann has upheld its image as the definitive American purveyor of stylish carrying bags, always viewing luggage as a veritable fashion accessory. From creating gorgeous yet practical trunks and Pullmans for steam liner and railway travel to the development of smaller, fashionable suitcases designed specifically for travel on new commercial jets, Hartmann has always been the brand of choice for discerning travelers. Even now, the Hartmann customer appreciates stylish design and the finest materials, demands practical functionality, and truly respects American heritage and craftsmanship.
Hartmann stands behind its products and guarantees them against defects in the original workmanship and materials. Their commitment does not cover normal wear and tear (including wear and tear of moving components such as wheels, zippers and handles), misuse or neglect of the product, or damage caused by airline mishandling. Should the airlines or another carrier damage your luggage, you should immediately file a damage claim with the carrier. As with any product, wear and tear should be expected with use over time, and eventually, items do need to be replaced or repaired. We recommend you send your luggage repairs to Luggage & Leather (an authorized warranty repair facility for Hartmann) for superior customer service and craftmanship. Just fill out their form, hit the print button and drop it in your bag before you send it to them.